Essentially, they are “scripts” for how certain things need to be done.
The military makes great use of systems – pretty much everything anyone does in any branch of the military has a protocol associated with it.
Successful companies are the same way; there are policies and procedures that detail how certain things are to be executed.
When I started my business, I drew upon my military experience and took the advice of a mentor who suggested that I run my business from Day #1 as if I already had thousands of clients.
This was incredibly powerful business advice, and I am so grateful that I listened to it because the systems I put in place early on and have continued to develop over the years have allowed the company to grow efficiently and effectively.
Of course, this is where discipline, accountability and standards come into play. Systems are only effective when they are implemented and followed! If your employees don’t follow the systems then you have a bunch of people doing their own thing with little or no consistency – that leads to shoddy product, poor customer service, and ultimately big trouble for your business or organization.
Systems can have a profound effect on your personal life as well. I use systems and tools all the time in my everyday life and I urge you to do the same. Many of the tools I use everyday are laid out in the pages of this book – they work for business and they work personally –imagineering, daily commitment sheets, accountability agreements, just to name a few.
My personal systems give me a daily roadmap to follow so I stay on the path to my goals and avoid getting sidetracked.